This section describes the mrplay.com platform as it was previously available to players in Great Britain under the UKGC licence held by AG Communications Limited. The domain is currently listed as Inactive on the UKGC register and is not offered to GB players in that capacity. The operator may continue to offer the brand in other jurisdictions under other regulators. This information is provided for general informational purposes only. No access or usage instructions are provided on this page. This historical description does not constitute a recommendation.
Operator and Platform
The mrplay.com brand launched in 2017 and is operated by AG Communications Limited. The brand sits within the Aspire Global / NeoGames white-label network. The licensed operating entity is AG Communications Limited, registered office High Street 135, Sliema SLM 1548, Malta (per current UKGC public register entries).
Product Composition
The platform included sportsbook and casino products. Sports betting markets covered team sports, individual sports, motor racing and esports. Casino content included slot games, table games and live dealer products provided by third-party studios.
In-Play Functionality
In-Play betting markets were available across the main sports. Cash-out functionality was available on a subset of matches. Live streaming was not offered; a match tracker with in-play statistics was available.
Casino Content
The casino content included slot games, table games and live dealer products provided by third-party studios. The platform operated on Aspire Global infrastructure.
Mobile
A browser-accessible mobile version of the site existed during the operational period. A separate mobile application was also available; the application was a casino-only product and did not include sportsbook functionality. No download links, installation instructions or usage guidance are provided on this page.
Account Verification
Account verification was required before deposits or withdrawals could be processed. Users were required to submit identity documents as part of the standard KYC procedure. The KYC procedure applied under the UKGC licence conditions in force at the time.
Payment Categories
Payment methods available on the platform included debit cards, e-wallets and bank transfers. The minimum deposit was £10 across all methods. The minimum withdrawal was £10. The monthly withdrawal limit was £7,000 for standard accounts. Processing times varied depending on the method. No payment instructions, processing guides or method-by-method guidance are provided on this page.
Historical Margin Measurement
Two separate margin measurements were conducted by Legalbet during the platform's operational period. The earlier measurement, based on final results across selected leagues, yielded an overall football margin of 6.25%. A later measurement, covering a broader sample of leagues using 1X2 and over/under 2.5 goals markets, returned an overall football margin of 7.35%. Both figures are provided as historical measurements only.
Customer Support (Historical)
Customer support was available through live chat and by email during the operational period. Contact channels are provided as historical reference only and are not an active route for any UK regulatory matter. UK players with unresolved issues relating to a UKGC-licensed operator should contact the UK Gambling Commission at gamblingcommission.gov.uk/contact-us.
Licensing History and Current Position
AG Communications Limited holds a UKGC remote licence 39483 (full licence number 039483-R-319409-015), shown as Active on the UKGC public register at the time of the last check. The mrplay.com domain is listed against AG Communications Limited on the same register with the status Inactive. AG Communications Limited also holds a Malta Gaming Authority licence under reference C89956.
In February 2025 the UKGC entered into a regulatory settlement with AG Communications Limited following a section 116 review covering AML/CTF and Social Responsibility controls under licence 039483-R-319409-017. The settlement involved payment in lieu of financial penalty, divestment and costs. The licence remains active under the UKGC. The current UKGC public register is available at gamblingcommission.gov.uk to verify the live position for any operator and domain.
The mrplay.com domain is listed as Inactive on the UKGC public register and is not currently offered to Great Britain players as a UKGC-licensed property. The historical description above is provided for general informational purposes only. No access or usage instructions are provided. This historical description does not constitute a recommendation.
