Pros

  • Live betting and live casino
  • Great customer service
  • Quick withdrawal time

Cons

  • No casino/ live casino
  • No Live streaming
  • Lack of payment methods
  • No welcome offer

Complaints 0

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This bookmaker is not working with Legalbet.uk to solve disputes.

Review of the bookmaker Jem Racing from Legalbet

Jem Racing is a well-established bookmaker. It was founded in 1986 by Martin Johnstone. From its creation, the bookmaker was considered the best one at the Poole Greyhound Stadium right until the venue closed in 2020. Jem Racing prides itself on providing very fair bets at very fair prices with decent odds. The Jem Racing team operates in 4 shops in Dorset and reports great customer retention and loyalty, both online and in-person. 

Odds — normal

Betting Markets

Jem Racing built its popularity with greyhound and horse racing; however, you will find a total of 15 betting markets. The available betting markets are the following: American Football, Basketball, Cricket, Darts, Football, Golf, Greyhound Racing, Horse Racing Ireland, Horse Racing Other, Horse Racing UK, Ice Hockey, Rugby League, Rugby Union, and Special/ Other.

Live — normal

Live Betting

Like most bookmakers, Jem Racing allows you to place In-Play bets. You will notice that Jem Racing allows you to place bets on some specific football games before kick-off and during the match. Live betting means that you can take advantage of varying odds, which change depending on the progress of the game.

Live Streaming

Unfortunately, the bookmaker does not have any live-streaming services in the sportsbook section.

Jem Racing Mobile App

Despite the lack of a mobile app, you can still access Jem Racing’s online betting platform through your mobile devices. You can try betting on multiple sports betting markets, but Jem Racing is exclusively a sportsbook platform. 

How to Register at Jem Racing

Registering on Jem Racing is relatively straightforward. Once you have accessed the bookmaker’s website, navigate to the top right of the page, and click on “Sign-up”. Then follow the steps below.

How to Register at Jem Racing

Registering on Jem Racing is relatively straightforward. Once you have accessed the bookmaker’s website, navigate to the top right of the page, and click on “Sign-up”. Then follow the steps below. 

  1. For the first step, you will need to provide the bookmaker with an active email address and a secure password. Then, you will pick a title (Mr/Mrs/Ms, etc). After that, you will need to enter your forename and surname, as they appear on your ID documents. Finally, enter your date of birth. Once you are done, proceed to the next step. 

  2. For the second step, you will have to continue entering your personal details. You need to enter your address in detail: street address, town/city, county, and postcode. Then, enter your personal mobile number. Once you have entered it, select your country. Afterwards, you will have to pick a daily, a weekly and a monthly deposit limit. When you are done, proceed to the next step, 

  3. For the final step, you will not have to take any specific action. If you have entered your information into the registration form carefully, you should get a notification to confirm that your profile has been created. The bookmaker will send you a confirmation email with your personal identification code.  

How to Deposit at Jem Racing

After creating your profile with Jem Racing, you will be ready to make your first deposit. Follow the instructions below to avoid facing unnecessary challenges.

  1. Firstly, you will need to find the payment portal, which is not as straightforward as it is in other sportsbooks. While you are on the main menu, scroll down past all the betting markets to the bottom of the page. Once you have found the information about the bookmaker’s gambling licence, you will also be able to view the “About Us” and “Responsible Gambling” sections. Next to the “Contact Us” section, you will find “Deposits/Withdrawals”. Click on it and proceed to the next step.

  2. Once you have found the payment portal, you will be able to choose the method you’ll use for depositing funds going forward. You can either send money through the bank account you’ve added or, if you prefer to use your bank card, click on the link at the top of the page. We will be proceeding with the bank card method.

  3. Then the bookmaker will ask you to provide your account ID. Then, you will also need to enter the deposit amount. In this case, the minimum amount is £25. 

  4. All that is left for you is to provide the necessary payment details for the deposit. First, add your billing address and your delivery address. Then, you will need to provide your card details - card number, name as it is on the card, CVC and expiry date. Hit the “Pay Securely” button to finalise the bet. 

How to Bet at Jem Racing

Betting at Jem Racing is extremely simple, and the process is no different to what you may have seen on the majority of other bookmakers. The bookmaker’s main menu page doubles up as the sportsbook section, so you do not have to waste any time looking for it. Follow the steps below: 

  1. The first step will be to select the sport and the league that you will be betting on. While you have the sportsbook open, you will see a list of sports on the left-hand side of the page. For this example, we will be choosing football. To select the league, simply scroll down to the bottom of the page until you find a table with all the football leagues available. Pick one and proceed to step 2. 

  2. For step 2, you will get to choose your betting markets. To do this, select a game that looks appealing to you and click on it. You will then get to see all the available betting markets for that event. You can select as many as you wish. Once you have made your selection, proceed to the final step. 

  3. You are at the final step, and you are ready to finalise your bets. On the right-hand side of the page, you will be able to find the betslip. The betslip will contain all the betting markets that you have selected in the previous step. You will be able to stake a specific amount on each individual betting market (min £10). Once you have determined the amount you will be staking, click “Request Bet” to finalise your bet.

How to Withdraw at Jem Racing

The withdrawal process is a little bit different to what you might be used to, but nonetheless, it is still relatively simple. Now, take a look at the steps below: 

  1. The first step is the same as the first stage of the deposit process. You will need to locate the payment portal. You can easily do this by scrolling to the bottom of the sportsbook page. You will notice that the bookmaker has listed other subsections there, such as the “About Us” page. You will also find the “Deposit/ Withdrawal” page next to the “Contact Us” section. Once you have accessed it, move to the next step. 

  2. To submit your withdrawal enquiry, you will need to contact the bookmaker personally. You can do that via an email or a phone call, and you will find the contact information later in the article. Once you have contacted the bookmaker, you will be asked to provide your sort code and account number since a bank transfer is the only available withdrawal method. You should then let the support team know the amount you wish to withdraw. The withdrawal time will be no more than 2 hours. 

Licensing & Safety

The platform is owned by A BET A Technology Ltd, which is a company licensed and regulated in England and Wales by the UK Gambling Commission under account number 3434. Jem Racing Phone Limited is responsible for its telephone bets and its licence number 59016. The bookmaker had not broken any regulations at the time of writing the article. 

Service & Customer Support

  • Email - jemracing@outlook.com

  • Phone -01202 733003 

  • Live Chat - N/A

  • Twitter - https://twitter.com/2021_jem

Should you need to speak to a member of the customer support team, you will have three options - either use Twitter, give them a phone call, or send them an email. Whichever you choose, the bookmaker will be quick to respond. In our experience, the quickest and easiest way to speak to the support team was by telephone. The staff are quite professional and will help you solve your queries quickly. 

Jem Racing Casino Review

Jem Racing is a sportsbook and a sportsbook only. This means that it does not provide any casino games or services.

Live Casino

As mentioned in the previous section, Jem Racing is purely a sportsbook platform, so it only offers sports betting services.

More Information About the Bookmaker

  • Founded in: 1986

  • Owners: A BET A Technology Limited/ Jem Racing Phone Limited

  • Sponsors: N/A

  • Registered Office: N/A

  • License number: 59016

  • Email: jemracing@outlook.com

  • Phone: 01202 733003 

Updated: 22.02.2024

Post by:

Andy Heaford
Andy Heaford
Site Manager
Review rating: 0 / 5
Rate:

Information about the company

Contacts
  • jemracing@outlook.com
01202 733003

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